Privacy Policy

Effective Date: 1/06/2023

Gemera LTD PTY ("Gemera," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our SaaS product and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our Services. The types of personal information we may collect include:

- Contact information (e.g., name, email address, phone number)

- Billing and payment information

- User credentials (e.g., username, password)

- Communication preferences

- Other information you choose to provide to us

1.2 Usage and Technical Information

When you use our Services, we may automatically collect certain information about your usage patterns and technical data, including:

- Device information (e.g., IP address, browser type, operating system)

- Log data (e.g., access times, pages viewed, links clicked)

- Usage statistics and analytics (e.g., feature usage, performance metrics)

2. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our Services

- Personalize and enhance your experience with our Services

- Communicate with you, respond to your inquiries, and provide support

- Process transactions and send related information (e.g., invoices, receipts)

- Send you promotional and marketing communications (with your consent)

- Detect and prevent fraud, security breaches, or potentially prohibited activities

- Comply with legal obligations and enforce our rights

3. How We Disclose Your Information

We may share your information with third parties in the following circumstances:

- With your consent or at your direction

- With service providers and vendors who assist us in providing our Services

- To comply with applicable laws, regulations, or legal processes

- To protect the rights, property, or safety of Gemera, our users, or others

- In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)

We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement industry-standard security measures to protect the confidentiality and integrity of your personal information. However, no data transmission or storage system can guarantee 100% security. You are responsible for maintaining the security of your login credentials and should not share them with others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

6. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information in our records, subject to certain limitations imposed by law. You may also have the right to object to certain processing activities or request the restriction of your information.

7. International Data Transfers

As Gemera operates globally, your information may be transferred to and stored on servers located in other countries outside of Australia. We

will ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be indicated by the "Effective Date" at the beginning of this policy. We encourage you to review this policy periodically to stay informed of our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Gemera LTD PTY

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Please note that this privacy policy is provided for informational purposes only and should not be considered legal advice. It's essential to consult with a legal professional to ensure compliance with Australian laws and regulations.